Our Story

About CreditPro

Since 2009, we have helped over 100,000 Americans take control of their financial futures through expert credit repair, education, and advocacy.

Built on a Belief That Everyone Deserves a Second Chance

CreditPro was born out of frustration. Our founder, David Chen, spent over a decade as a consumer finance attorney watching hardworking families get trapped in cycles of bad credit. Medical emergencies, job losses, divorces, and predatory lending practices left millions of Americans with credit reports that did not accurately reflect who they were or their ability to repay.

The credit bureaus, Equifax, Experian, and TransUnion, are profit-driven data companies. They collect information from creditors and generate reports, but they make mistakes. According to a Federal Trade Commission study, one in four consumers identified errors on their credit reports that could affect their scores. That means roughly 50 million Americans may be paying higher interest rates, getting denied for loans, or missing out on housing opportunities because of inaccurate information.

David founded CreditPro in 2009 with a simple mission: give everyday people access to the same legal tools and credit expertise that wealthy individuals use to protect their financial reputations. Today, our team of certified credit analysts, consumer protection attorneys, and client success specialists has helped remove over 200,000 negative items and improve the credit profiles of more than 100,000 clients across all 50 states.

The CreditPro team in our headquarters

Our Values

The principles that guide every client interaction

Integrity First

We never promise specific score increases or guaranteed timelines. Every recommendation is honest, every expectation is realistic, and every client interaction is transparent.

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Client Empowerment

Credit repair is not something we do to you, it is something we do with you. We educate every client so they understand their rights and can maintain healthy credit long after our work is done.

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Results Driven

We measure our success by your results. Our average client sees 40 to 100 points of improvement within six months, and we track every deletion, every update, and every score change along the way.

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Accessible to All

Financial hardship does not discriminate, and neither do we. Our tiered pricing, family plans, and flexible payment options ensure that professional credit repair is within reach for every household.

Leadership Team

Experienced professionals dedicated to your financial success

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David Chen

Founder & CEO

Former consumer finance attorney with 20 years of experience in credit law and consumer advocacy. David founded CreditPro after seeing how predatory lending practices devastated families during the 2008 financial crisis.

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Sarah Mitchell

Chief Credit Officer

Certified credit counselor with NACCC credentials and 15 years of direct dispute experience. Sarah has personally overseen the removal of over 50,000 negative items from client credit reports.

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Marcus Johnson

VP of Client Success

Former banking executive who brings deep knowledge of how lenders evaluate creditworthiness. Marcus designed our client communication system that keeps you informed at every step.

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Lisa Rodriguez

Director of Compliance

Consumer protection attorney specializing in FCRA, FDCPA, and state credit repair organization laws. Lisa ensures every dispute letter and client interaction meets the highest legal standards.

Our Journey

2009

Founded with a mission to make credit repair accessible to every American family

2012

Surpassed 10,000 clients served and opened second operations center

2015

Launched proprietary credit monitoring platform and mobile app

2018

Named to Inc. 5000 list of fastest-growing private companies

2020

Introduced family plans and tradeline building program

2023

Crossed 200,000 negative items removed for clients nationwide

2025

Expanded to all 50 states with multilingual support team

Join Over 100,000 Satisfied Clients

Your credit score does not define you, but it does affect almost every financial decision in your life. Let our team of experts help you build the credit profile you deserve.

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